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Entry Level Help Desk Resume Sample
Are you ready to take the first step in your IT career and land an entry-level help desk position? Crafting an effective resume is crucial in showcasing your skills and qualifications to potential employers. To help you get started, we've partnered with bestresumehelp.com to provide you with a sample entry-level help desk resume.
[Your Name] [Your Address] [Your Phone Number] [Your Email Address]
Objective: Motivated and detail-oriented IT professional seeking an entry-level help desk position to apply technical expertise and problem-solving skills in a dynamic and collaborative environment.
Education: Bachelor of Science in Information Technology [University Name], [Location] [Graduation Date]
Technical Skills:
- Operating Systems: Windows, macOS
- Troubleshooting: Hardware and software issues
- Network Basics: TCP/IP, DNS, DHCP
- Help Desk Software: ServiceNow, Zendesk
- Remote Support Tools: TeamViewer, Remote Desktop
Certifications:
- CompTIA A+
- ITIL Foundation
Relevant Coursework:
- Introduction to Networking
- Systems Administration
- IT Security Fundamentals
- Help Desk Essentials
Experience:
Intern, IT Support [Company Name], [Location] [Dates]
- Provided first-level technical support to end-users, resolving hardware and software issues.
- Assisted in the installation and configuration of software applications.
- Conducted system diagnostics to identify and resolve technical problems.
- Collaborated with senior IT professionals to escalate and resolve complex issues.
IT Help Desk Assistant [University Name], [Location] [Dates]
- Assisted students and faculty with IT-related inquiries and problems.
- Conducted troubleshooting of computer hardware and software issues.
- Provided guidance on password resets and account access.
- Collaborated with the IT team to implement system upgrades and improvements.
Projects:
Capstone Project: Network Implementation [University Name], [Location] [Dates]
- Designed and implemented a small-scale network for a simulated office environment.
- Configured routers, switches, and firewalls to ensure network security.
- Conducted testing and troubleshooting to optimize network performance.
Awards and Honors:
- Dean's List, [University Name], [Year]
- IT Student of the Month, [University Name], [Month, Year]
References:
Available upon request.
For a professionally crafted and personalized entry-level help desk resume that will make you stand out to potential employers, visit bestresumehelp.com. Their expert team of resume writers understands the unique requirements of the IT industry and will tailor your resume to highlight your strengths and qualifications. Don't miss the opportunity to make a strong impression – order your resume today!
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Our best writers
Peek under the hood of our well-oiled resume writing machine
Name: Mary Collins
Age: 35
Education: MBA
I work closely with an HR department and know exactly, what they are looking for in a good resume and cover letter. Over the years I’ve trained myself to present personal data in the most favorable way. This allows me to craft beautiful resumes, even if there is not enough information about experience or education. I know I can make you look good on paper, but it’s your job to look good during the interview.
Name: John Nederman
Age: 37
Education: PhD
Writing a resume is a lot like writing a doctoral thesis. You have all the data and need to make it look convincing when you present it. I train my students to do just that to improve their chances of getting good jobs after college. I know that few colleges prepare their students for the pain of job-hunting, so I am glad to help anyone looking for assistance with curriculum vitae or resume.
Name: Phil Morris
Age: 32
Education: Master of Science
I had to master the art of writing a resume by trial-and-error. But now I can transform the tangled and unintelligible mess into a clear-cut and concise depiction of your greatest achievements and skills. Let me get my hands on your resume, explain which position you aspire to, and I will create the most impressive resume for you.
Name: Catherine Sullivan
Age: 29
Education: Master of Arts
Being Humanities fan, I have a way with words. With the right terms, your resume can look professional, sophisticated and extremely convincing. Cover letters are my specialty, as I can let the words run free and paint you in the best light. Let me work my magic on your curriculum vitae, and you won’t be able to recognize it.
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